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Title Department/ service area Start date End date     
View more details for consultation Wrexham Anti Bullying Guidance Pupils Wrexham Anti Bullying Guidance Pupils Wrexham County Borough Council 01 May 2015 31 May 2015
Why are we doing this?
Following the anti-bullying conference in June 2014, it became apparent that the Wrexham Guidance Document was out of date and did not reflect the Equality Act 2010 and Public Sector Equality Duty.
What we found out
What difference has it made?
Title Department/ service area Start date End date     
View more details for consultation Local Service Board Tackling Poverty Strategy consultation Local Service Board Tackling Poverty Strategy consultation Wrexham County Borough Council 09 Mar 2015 29 May 2015
Why are we doing this?

This is an opportunity for the people of Wrexham to have their say regarding the LSB's new Tackling Poverty Strategy.

What we found out
What difference has it made?
Title Department/ service area Start date End date     
View more details for consultation What's Important to You What's Important to You Wrexham County Borough Council 23 Jan 2015 20 Feb 2015
Why are we doing this?
Wrexham County Borough Council is working hard to ensure efficient and effective services by making significant budget savings, whilst prioritising the most vulnerable.  To do this we are having a conversation with local people so that we can understand whether the services we are offering are best meeting your needs.
What we found out
The purpose of this consultation was to understand whether the services offered by Wrexham County Borough Council are meeting the needs of the public, in order to assist the Council in determining which services to promote over the forthcoming year.  It asked people how important they considered various services to be, and also how satisfied they were with current provision in that service area.  As well as a survey, there was also a consultation event held with invited members of the public and representatives of Town and Community Councils.
What difference has it made?
The results of the consultation were used to feed into a Members workshop in early March 2015, where Members were considering performance targets for different service areas in the forthcoming year.  Heads of Departments have also used the results to help them consider which services may need more focus on for the forthcoming year.
Title Department/ service area Start date End date     
View more details for consultation Penderfyniadau Anodd Penderfyniadau Anodd Wrexham County Borough Council 15 Sep 2014 24 Oct 2014
Why are we doing this?
Consult with the public on the proposed budget savings for 2015/16 for Wrexham County Borough Council
What we found out
What difference has it made?
Title Department/ service area Start date End date     
View more details for consultation Perfect Engagement 360 Perfect Engagement 360 Wrexham County Borough Council 14 Feb 2013 14 Feb 2013
Why are we doing this?
The Perfect Engagement event came out of 12 month’s work of engaging with people who use Substance Misuse Services in Wrexham County Borough. This event was service users’ idea. The aim of the event is to give people who use Substance Misuse Services in Wrexham an opportunity to talk about their experience of using these services. However, a second and arguably more important aim is to feedback the outcome of these discussions to providers and commissioners of the services at the event on the same day.
What we found out

KEY RECOMMENDATIONS

  • Aftercare support and services need to be developed as a matter of urgency

  • ‘Out of hours’ support also needs developing as a matter of urgency

  • The need for service providers to complete extensive paperwork needs to be reviewed and revised to free up more time for professionals to engage with service users

 These 3 key priority recommendations arose out of a consensus reached by service users, service providers and service commissioners during the event.

What difference has it made?

New services have been provided at Ty Croeso, the recovery movement is a model of success in Wales, service user involvement embedded in service delivery.