The information you provide will be treated confidentially, in accordance with the requirements of the Data Protection Act 2018 and the UK General Data Protection Regulation. Any data provided by you will be processed in accordance with the requirements of the Data Protection Act and in its provision, you consent to the Council processing the data for the purpose for which it is obtained.
Any personal information will be treated in the strictest confidence and will only be used by the Council or disclosed to others for a legally permissible purpose.
We use consultation and engagement activities to ask to you have your say on a range of topics. We want everyone in our community to have the chance to join the discussion about the services we design and deliver; and to help shape the future of Wrexham County Borough.
The thoughts you share with us will be used to inform this consultation. We may also share anonymous feedback in the future to help shape other Council and partner consultations and services, to inform work we deliver together. This may help us avoid asking the same or similar questions many times. We hope by taking this approach the future of services in Wrexham will be more focussed on what matters most to the people of Wrexham.
Why are we doing this?: Wrexham Council has an existing ICT & Digital Strategy (2020-23) that it wants to update, incorporating all the developments that have happened when using online services, especially in response to the pandemic.
What do we want to know?: As part of this work we are keen to find out:
- To what extent people use the Council’s online services
- What stops people from accessing council services online
- What would encourage people to access more services online?
- How our online services could be improved?
- What support people need to help them get online?
- How satisfied our customers are with the range of contact methods available
|
Consultation start date
|
13 February 2024
|
|
Consultation end date
|
30 April 2024
|
